⚙️ 1. Products & Customization
What types of motors are available?
We produce Brushed DC Motors, Brushless DC Motors, Planetary Gearboxes, etc. Please check our specifications or contact us for details.
Is customization supported?
Yes, we customize voltage, speed, torque, shaft size/shape, and can add connectors or capacitors as needed.
Are samples available for testing?
Yes, we provide sample quotes and proforma invoices. Samples are dispatched after payment.
📐 2. Selection & Design
How to select a suitable motor?
Provide your requirements (voltage, speed, torque, size) or drawings, and we will recommend the appropriate model.
Do you provide custom design services?
Yes, custom motor design is available. Note that mold development costs may apply for unique requirements.
📦 3. Orders & Delivery
What is the expected lead time?
In-stock items: 5-10 days; Standard production: 15-30 days; Customized orders: Case by case.
What are the payment terms?
We accept TT and PayPal. Standard terms involve a 40% deposit and 60% balance before shipment.
🛡️ 4. Quality & Support
How is quality ensured?
A dedicated QC team performs strict inspections from raw materials to finished products.
What certifications are held?
All products are CE and ROHS certified.
What shipping methods are available?
Express for samples or small parcels (<100kg); Air or sea freight for bulk orders.
Frequently Asked Questions
Q1: Can I request a motor with specific dimensions?
A: Yes, we offer extensive customization for shaft size, shape, and overall motor dimensions to fit your application.
Q2: What is the typical MOQ for orders?
A: The minimum order quantity varies depending on the specific product model. Please contact us for details on the model you are interested in.
Q3: How quickly are inquiries handled?
A: All inquiries are typically processed and replied to within 24 hours.
Q4: Are the motors compliant with international standards?
A: Yes, our motors meet CE and ROHS standards, ensuring compliance for international markets.
Q5: Is there support for secure transactions?
A: We support secure payment methods and professional trade assurance to ensure transaction safety for all customers.
Q6: Can we arrange a factory inspection?
A: Visitors are welcome. We request at least 2 weeks' notice to arrange the schedule.
TQC Micromotor
