1
Products & Customization
Q: What types of motors do you produce?
A: We produce Brushed DC Motors, Brushless DC Motors, Planetary Gearboxes, etc.
Q: Do you offer motor customization?
A: Yes, we customize voltage, speed, torque, shaft size/shape, and add connectors/capacitors as needed.
Q: Can I order samples for testing?
A: Yes, we’ll provide a sample quote and proforma invoice. Samples will be sent after payment.
Q: How to choose a suitable motor?
A: Provide specs (voltage, speed, torque, size) or drawings, and we’ll recommend the right model.
Q: Do you provide custom motor design?
A: Yes, but mold development costs may apply. Contact us to discuss your requirements.
Q: What’s your lead time?
A: In-stock: 5-10 days; Standard: 15-30 days; Customized: Case by case.
Q: What’s the minimum order quantity (MOQ)?
A: MOQ varies by product.
Q: What payment terms do you accept?
A: We accept TT/PayPal. New customers pay 40% deposit, 60% before shipment.
4
Quality & Certifications
Q: How do you ensure quality?
A: We have a QC team and strict inspections from raw materials to finished products.
Q: What certifications do you have?
A: We are CE and ROHS certified.
Frequently Asked Questions
1. Can I request custom specifications for the motors?
Yes, we specialize in customizing voltage, speed, torque, and shaft configurations to meet your specific application requirements.
2. How long does it take for standard and custom orders?
Standard orders typically take 15-30 days, while in-stock items can be shipped within 5-10 days. Customized projects are evaluated on a case-by-case basis.
3. What is the process for obtaining samples?
Once you provide your requirements, we will issue a sample quote. Following payment, the samples will be produced and dispatched for your evaluation.
4. Are your products compliant with international standards?
Yes, all our motors and planetary gearboxes are CE and ROHS certified, ensuring they meet strict safety and environmental standards.
5. How do you maintain consistent product quality?
We employ a dedicated Quality Control team that performs rigorous inspections at every stage, from raw material procurement to final product testing.
6. What shipping methods are available for bulk orders?
For bulk orders, we offer both air and sea freight options. Smaller parcels and samples are usually shipped via express courier services.
TQC Micromotor
