1 Products & Customization
What types of motors do you produce?
We produce Brushed DC Motors, Brushless DC Motors, Planetary Gearboxes, etc. Check specifications on our website or email us for details.
Do you offer motor customization?
Yes, we customize voltage, speed, torque, shaft size/shape, and add connectors/capacitors as needed.
Can I order samples for testing?
Yes, we'll provide a sample quote and proforma invoice. Samples will be sent after payment.
2 Selection & Design
How to choose a suitable motor?
Provide specs (voltage, speed, torque, size) or drawings, and we'll recommend the right model.
Do you provide custom motor design?
Yes, but mold development costs may apply. Contact us to discuss your requirements.
3 Orders & Delivery
What's your lead time?
In-stock: 5-10 days; Standard: 15-30 days; Customized: Case by case.
What's the minimum order quantity (MOQ)?
MOQ varies by product. Email us for details.
What payment terms do you accept?
We accept TT/PayPal. New customers pay 40% deposit, 60% before shipment.
4 Quality & Certifications
How do you ensure quality?
We have a QC team and strict inspections from raw materials to finished products.
What certifications do you have?
We are CE and ROHS certified.
5 Logistics & Support
What shipping methods do you offer?
Express for samples/small parcels (<100kg); Air/sea freight for bulk orders.
How soon will you reply to inquiries?
Within 24 hours.
6 Transaction Security
Can I visit the factory?
Yes! Please notify us at least 2 weeks in advance.
How to ensure transaction safety?
We're SGS-certified and support Trade Assurance for secure payments.
★ Frequently Asked Questions (FAQ)
Q1. What types of motors do you produce?
We specialize in manufacturing Brushed DC Motors, Brushless DC Motors, and Planetary Gearboxes. Detailed technical specifications are available upon request.
Q2. Do you offer motor customization?
Yes, we support comprehensive customization, including custom voltage configurations, target speeds, torques, specific shaft size/shapes, and integration of connectors or capacitors.
Q3. How should I choose the right motor?
To recommend the ideal motor model, please provide your necessary performance parameters, including operating voltage, speed, required torque, dimensional constraints, or design drawings.
Q4. What is the typical lead time for orders?
For items currently in stock, the lead time is 5-10 days. Standard production orders take 15-30 days, while custom projects are evaluated on a case-by-case basis.
Q5. How is the product quality ensured?
Quality is managed through a dedicated internal QC team that implements strict inspection processes from initial raw materials sourcing to finished product output.
Q6. What shipping methods are available?
We offer express delivery services for samples and small packages (under 100kg), and air or sea freight transport options for bulk orders.