Frequently Asked Questions
Q1: What types of motors are available?
A: We produce a wide range of motors including Brushed DC Motors, Brushless DC Motors, and Planetary Gearboxes. Detailed specifications are available for all models.
Q2: Can the motors be customized to specific requirements?
A: Yes, customization is available for voltage, speed, torque, shaft size/shape, and the addition of connectors or capacitors to meet your project needs.
Q3: How do I select the right motor for my application?
A: Simply provide your required specifications such as voltage, speed, torque, and dimensions or technical drawings, and our team will recommend the most suitable model.
Q4: What is the typical lead time for orders?
A: Lead times depend on stock: 5-10 days for in-stock items, 15-30 days for standard production, and customized orders are evaluated case by case.
Q5: How is product quality ensured?
A: We maintain strict quality control through a dedicated QC team and rigorous inspections of all materials and finished products. Our products are CE and ROHS certified.
Q6: What shipping methods are supported for international orders?
A: We offer express shipping for samples and small parcels (under 100kg), as well as air and sea freight for bulk orders.