1. Products & Customization
Q1. What types of motors do you produce?
A: We produce Brushed DC Motors, Brushless DC Motors, Planetary Gearboxes, etc. Check specifications on our website or contact us for details.
Q2. Do you offer motor customization?
A: Yes, we customize voltage, speed, torque, shaft size/shape, and add connectors/capacitors as needed.
Q3. Can I order samples for testing?
A: Yes, we’ll provide a sample quote and proforma invoice. Samples will be sent after payment.
Q1. How to choose a suitable motor?
A: Provide specs (voltage, speed, torque, size) or drawings, and we’ll recommend the right model.
Q2. Do you provide custom motor design?
A: Yes, but mold development costs may apply. Contact us to discuss your requirements.
Q1. What’s your lead time?
A: In-stock: 5-10 days; Standard: 15-30 days; Customized: Case by case.
Q2. What’s the minimum order quantity (MOQ)?
A: MOQ varies by product. Contact us for details.
Q3. What payment terms do you accept?
A: We accept TT/PayPal. New customers pay 40% deposit, 60% before shipment.
4. Quality & Certifications
Q1. How do you ensure quality?
A: We have a QC team and strict inspections from raw materials to finished products.
Q2. What certifications do you have?
A: We are CE and ROHS certified.
Q1. What shipping methods do you offer?
A: Express for samples/small parcels (<100kg); Air/sea freight for bulk orders.
Q2. How soon will you reply to inquiries?
A: Within 24 hours.
Q1. Can I visit your factory?
A: Yes! Please notify us at least 2 weeks in advance.
Q2. How to ensure transaction safety?
A: We’re SGS-certified and support Alibaba Trade Assurance for secure payments.
What types of motors do you produce?
We produce Brushed DC Motors, Brushless DC Motors, Planetary Gearboxes, etc. Check specifications on our website or contact us for details.
Do you offer motor customization?
Yes, we customize voltage, speed, torque, shaft size/shape, and add connectors/capacitors as needed.
How to choose a suitable motor?
Provide specs (voltage, speed, torque, size) or drawings, and we’ll recommend the right model.
What’s your lead time for orders?
In-stock products require 5-10 days; standard items take 15-30 days; customized specifications are calculated case-by-case.
How do you ensure product quality?
We have a dedicated QC team and enforce strict quality controls and inspections from raw materials to finished products.
What payment terms do you accept?
We accept TT and PayPal. For new customers, we establish a 40% deposit term with the remaining 60% paid before shipment.
TQC Micromotor
